Privacy Statement

School of Applied Mental Health - Coastline of the South West England

Our Website Privacy Statement

 

This statement confirms how we, The School of Applied Mental Health (www.schoolofappliedmentalhealth.com), use and protect any information that you give to us when you use this service.

We are committed to safeguarding and protecting your information. If we ask you for any information then it will only be used according to this privacy statement.

We may change this policy from time to time in line with legislation and we advise that you check this page occasionally to be aware of any changes. This policy is effective from 3rd August 2020.

By continuing to use our website (www.schoolofappliedmentalhealth.com) you are accepting and consenting to the practices described in this policy and agreeing to our use of cookies described below.

Any changes to this policy will be on this page.

For the purpose of Data Protection Act 1998 and General Data Protection Regulation 2016 The School of Applied Mental Health is the data controller of the address www.schoolofappliedmentalhealth.com

Information collected

Like most websites, our website uses Google Analytics (GA). This data is used to look at the number of people using the site and how they find it and how they journey through the website. It also records your IP address which can personally identify you. Google do not give us access to this.

You may also give us information such as your name, address and telephone number by completing the form on our site or by contacting us by telephone or email or by commenting on a blog.

Where necessary to act in your best interests we may need to process information that is sensitive in nature such as health information. In some exceptional circumstances we may need to share this information with a third party. We would advise that you do not share personal sensitive information on our website but if you choose to do so, then you will be allowing us to process it as part of our services to you.

Cookies

Our site does use cookies in order to distinguish you from other users. You are able to disable cookies which will prevent your visit being tracked. Some cookies are essential for the website to work properly. Please see www.youronlinechoices.com/uk to provide you with information about cookies and www.aboutcookies.org for advice about deleting and managing cookies.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Blog posts

If you were to comment on a blog then your name and email address will be saved to the website’s database along with your IP address. This is not passed on to a 3rd party. Your comment will remain on the website until we remove the comment or the blog post. Please use our Contact Us form if you wish for the comment to be removed, using the email that you commented with.

If you are under 16 then you must obtain parental consent before posting a comment.

Please do not leave personally identifiable information or client details on the comment field of any blog post.

How we store information

If you get in touch with us via the Contact Us form, no data will be stored by the website or passed to any third party.

How you transmit data onto our site is at your risk and we cannot guarantee the safety of this. Once we have received your data then we have procedures and security to ensure we do our best to safeguard your information and prevent unauthorised access.

Our website is protected by SSL so that the email content is encrypted before being sent over the internet.

How we use information

We use information in order to:

  • Carry out contracts between yourself and us and provide you with the services that you request from us
  • Respond to Contact Us requests and emails
  • Administer our website, data analysis, statistical and survey purposes, testing
  • Enable improvements to the website
  • Keep the website safe and secure
  • Keep records
  • Run and maintain our business i.e. for financial records
  • Send occassional newsletters
  • Let you know of changes to our service

Storage

When you sign up to The School of Applied Mental Health or our services that require registration we will ask for information from you. All of this information is stored on a password protected computer which has anti-virus software installed to ensure the safety and protection of your information. In some instances, information may need to be stored externally, in which case electronic documents will be stored on an encrypted and password protected USB stick stored in a safe. Any emails, or other communication with us will be retained in order to respond to your request or enquiry. None of this information will be shared with third parties. The email provider we use (Proton Mail) is end-to-end encrypted to ensure your privacy. We can provide detailed information regarding this on request.

Affiliated sites

Some of our services require you to use affiliated sites, such as Thinkific who host our courses and Stripe who we use for payment. These sites may have different privacy policies and we urge to you check their policies.

In order to provide you with your completion certificates we also use a third party site called SmallPDF. This site has a different privacy policy so we urge to you check it. If you are not happy with us using their service please let us know and we can provide your certificate in a different format.

Other sites

We are not able to control the external sites which may be linked to from our website. Again, we urge you to check their privacy policies as we cannot regulate what their policies are like.

Newsletters

By signing up to our mailing list directly via our website or by opting in at the end of a course you are agreeing to us occasionally contacting you via email, for instance to let you know we have released a new course. We will not regularly contact you or inundate you with emails. If you wish to be removed from the mailing list at any point then please request this via our contact form or reply to the newsletter you have received. Please note we may use a provider such as MailChimp to provide our email services.

Purchases

The School of Applied Mental Health will collect some payment information and other personal information through our payment services.

Access to information

You can request access to the personal information that we hold on you and, except in limited circumstances when we are not permitted to do so for legal reasons, we will provide this information to you within 30 days.

If you feel that any information that we hold about you is inaccurate then you are able to ask us to update your information. If you want us to delete your information then please do so in writing and we will endeavour to do so unless we need to keep it for legal or internal business and contractual purposes.

Information sharing

We will only share your information with outside parties if we have your consent to do so, or if we believe it is absolutely necessary to do so or permitted or required by law.

Contact

If you have any questions, concerns, complaints or want to request your information then please do so through our Contact Us form.

 

Please contact us for our Data Protection Registration Number.